Terms & Conditions
Terms and Conditions
Last Updated: 24 October 2025
Website: https://www.voltagevapes.co.uk
Company Name: Voltage Vapes LTD
1. Introduction
Welcome to Voltage Vapes LTD (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website www.voltagevapes.co.uk (“Website”) and any purchases you make through it.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, you must not use this Website.
2. Eligibility and Age Restriction
This Website is intended only for users aged 18 years or over.
By using our Website and purchasing products, you confirm that you are at least 18 years old.
We reserve the right to request age verification and refuse service if satisfactory proof of age is not provided.
3. Products and Availability
We strive to ensure all product information, descriptions, and pricing are accurate and up to date. However, we do not guarantee that the Website will be free from errors or that products will always be available.
We reserve the right to modify or discontinue products at any time without notice.
4. Ordering and Payment
All orders placed through our Website are subject to acceptance and availability.
Once you place an order, you will receive a confirmation email acknowledging receipt. This does not constitute acceptance of your order.
An order is only accepted once payment has been processed and the goods have been dispatched.
We accept major credit and debit cards, as well as other payment methods specified on the Website.
5. Shipping and Delivery
Delivery times and costs are stated at checkout.
We are not responsible for delays caused by postal or courier services, customs checks, or other factors beyond our control.
Ownership and risk of the products pass to you once they are delivered.
6. Returns and Refunds
If you are not satisfied with your purchase, you may return unopened and unused items within 14 days of delivery for a refund, in accordance with UK consumer protection laws.
Due to hygiene and safety regulations, we cannot accept returns of e-liquids, coils, or tanks once opened.
Please contact our customer support team before returning any item.
7. Health Disclaimer
Nicotine-containing products are highly addictive and intended for adult smokers only.
Voltage Vapes LTD makes no medical claims regarding the use of vaping products.
You are responsible for understanding the risks associated with vaping and should consult a healthcare professional if you have concerns.
8. Intellectual Property
All content on this Website — including text, graphics, logos, images, product names, and design — is the property of Voltage Vapes LTD or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or otherwise use any material from this Website without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Voltage Vapes LTD shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased from us.
Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under UK law.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of any changes.
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Voltage Vapes LTD, 81 East Dundry Road, Whitchurch, Bristol, BS14 0LN United Kingdom